Return and Refund Policy

🐢 Return & Refund Policy for Digital Products

All digital product sales are final.
Due to the nature of downloadable items, we do not offer refunds.

Please email us with any questions about a product before purchasing—we’re happy to help you make an informed decision!

💚 We're Here to Help

While we cannot offer refunds, we’re committed to your satisfaction. If you notice any issues with the content, we’re happy to assist in correcting or updating the material.

⚙️ Technical Troubleshooting

We are not responsible for technical issues related to downloading (such as device compatibility or internet problems), but we’ll gladly help troubleshoot and guide you through the process.

Thank you for supporting our store and understanding our policy!

Privacy Policy

🛡️ Privacy Statement

Welcome to Toadally Turtlerific Learning!
Your privacy matters to us. This page explains how we collect, use, and protect your information when you interact with our products, services, and website.

🌟 What We Collect

We may gather:

Personal Info: Name, email, address, and payment details.
Account Info: Username, password, and preferences.
Browsing Info: Pages you visit, clicks, and time spent.
Device Info: Browser type, IP address, and device data.
Messages: Emails and customer support chats.

🐢 How We Use Your Info

We use your data to:

Process orders and deliver your treasures.
Provide friendly customer support.
Improve our website and products.
Share updates and special offers (only with your okay).
Keep everything safe and secure.

🤝 Sharing Your Info

We never sell your info. We may share it with:

Trusted partners (like payment and shipping services).
Legal authorities (if required).
New owners (if our business changes hands).

🍪 Cookies & Tracking

We use cookies to make your visit smoother and more fun. You can manage cookie settings in your browser anytime.

👶 Children’s Privacy

We’re family-friendly! We don’t knowingly collect personal info from kids under 13 without parental permission. If you think we have, please contact us.

✅ Your Choices

You can:

View or update your info.
Ask us to delete your info.
Opt out of marketing emails.
Request a copy of your data.

📧 Email us at: florettakelleytutoring@gmail.com

🔒 Keeping Your Info Safe

We use secure systems to protect your data. While no method is perfect, we do our best to keep your information safe.